We are a marketplace to facilitate services between Corporate User and Banker User. Corporate User is defined as a company or its representative or its authorized person signed up/potentially signed up as Corporate on FinMonster Platform while Banker User is defined as a person who has/potentially has a BankerUser Account on the Platform, otherwise any individual visit our Platform before has definite role is classified as Potential Users (Collectively as “Users”). Users of our platform can explore opportunities to satisfy or serve their banking needs. We pledge to comply with the obligations and requirements of the Personal Data (Privacy) Ordinance and to respect the confidentiality of all personal or business information collected, stored and used by us.
We collect the information (non-exhaustive) from you in different circumstances in below examples while using our Platform or from other sources.
Below are the examples (non-exhaustive) of data or information we collect during different circumstances. Lack of below information may result in our Platform being unable to provide our high-quality services.
The accuracy of data is largely depending on User’s input. While we do basic screening to check the consistency and integrity of information, it is User’s responsibility to verify and keep information up-to-date for the best matching of banking needs. We do not assume any loss or damage caused to any of our Users or third parties due to the provision of incorrect, inexact or incomplete information.
We do not collect sensitive Personal Data such as your ethnicity, religion, politics, genetics, biometrics or health.
We collect the information above including but not limited to the following purposes, used by us in or outside Hong Kong:
Though there is no 100% safe in Internet, we will take reasonable endeavours to ensure information security. Our Platform is designed to offer a high level of data protection. We use leading cloud hosting service provider Amazon Web Services to host our information we collect securely. The information is fully encrypted using SSL/TSL protocol and industry standard AES-256 encryption algorithm. Having said that, we cannot guarantee that information stored on the Internet is absolutely safe and secured.
All Users’ accounts are password-protected. Please take your own responsibility to keep the password confidential and do not share it with others.
All information collected will be restricted for access by our staff who needs to provide services to our Users or conduct other necessary business operations on reasonable need basis.
We keep information as it is reasonably necessary to fulfil the purposes we collected. Our information collection, storage and processing practices are reviewed regularly to meet the latest business need and regulatory requirements.
You can review and change your user information by logging into the Site and visiting your account profile page. If you wish to delete your user data, please follow the Data Deletion Instructions URL through
We will keep the information collected confidential and will not disclose or transfer to third parties except for
You have the right to 1) check whether we keep any Personal Data of you and request for a copy of the data; 2) require us to correct any inaccurate Personal Data of you; 3) opt out of receiving direct marketing or promotional communications from us.
On the other hand, we may need specific information from you to help confirm your identity when you exercise your rights. Reasonable administration fee may be charged if applicable.
Requests for access to data, correction of data or for information regarding kinds of data held are to be addressed as follows:
Eureka Holding Limited
Cyberport Entrepreneurship Centre, Level 5, Core F, Cyberport 3, 100 Cyberport Road, Hong Kong
(852) 3590 8508
We might revise this Policy from time to time and would notify you accordingly. By accessing or using our Platform when such changes are made, you agree to the revised Policy. The current Policy is last updated on [9 December 2018].
This Policy is governed by and construed in accordance with Hong Kong SAR Law, and Users agree to submit to the non-exclusive jurisdictions of the courts/tribunals of Hong Kong SAR.
Cookies are small bits of information that are automatically stored on your web browser in your computer that can be retrieved by this Platform. Generally, cookies are eliminated when you close your browser which are referred to as session cookies. Persistent cookies exist on your browsing device either until such time you delete it or they expire. By using this Platform, you consent to us using cookies. Such use of data does not disclose any of your sensitive Personal Data, and we will not collect, process or use any of your sensitive Personal Data in this regard.
Information to be recorded includes but not limited to:
Users may opt out of personalized advertising by visiting Ads Settings. Alternatively, you can opt out of some third-party vendors’ uses of cookies for personalized advertising by visiting www.aboutads.info. If you accept cookies, you will be acknowledging that your information is being collected, stored, accessed and used as outlined above.